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Comcast is honored to feature Impact Dimensions, LLC as our featured supplier. Impact Dimensions is a minority-owned business and Comcast’s preferred supplier for promotional premium items. Customer service at Impact Dimensions has helped created a win-win relationship between their company and Comcast.
Impact Dimensions LLC is fast becoming a recognized leader in the promotional and branded merchandise industry. Based in Philadelphia, Impact Dimensions LLC is a Minority Business Enterprise serving businesses with distinctive items for promotions, special events, award programs, tradeshows, giveaways and corporate gifts.
Luis Liceaga, its founder and President, has brought together a staff that collectively has over 50+ years in the industry. Leading by example, his core values of Quality Performance, Accountability, Honesty, Integrity, Trust and Respect, Open and Free Communication and a Team Management Style are what’s setting them apart from their competition and allowing for their fast growth. Add to those core values unique and quality merchandise at competitive prices and you have an excellent mix destined to succeed.
Besides sponsoring and managing the Merchandise Connection on TeamComcast, Impact Dimensions has organized and managed the merchandise selection, production and fulfillment for many of Comcast’s special project campaigns over the last 2 years – SpotLight, Comcast University, Think Customer First and most recently, Comcast Cares.
Luis and his partner, Norbert McGettigan, Jr., make customer service a top priority for every order – large or small. Their commitment to Comcast is supported by their entire staff and includes:
Product Selection – Offer a wide range of innovative products of superior quality in all categories, with the frequent addition of new items.
Best Price Guarantee – In the event you are quoted a price lower than ID’s for the same product, we will match or beat that price with submission of a written quote outlining the product details.
Customer Service – Deliver the very best in customer service and support through a team of highly trained representatives.
Online Ordering Process – Provide an ordering process that is easy and effective utilizing leading edge technology.
Fast Delivery – Superior fulfillment and shipping – getting it there together and on time.
Branding Standards – Compliance with Comcast’s branding guidelines for embroidery, silk-screening, etching, debossing, embossing and engraving.
Project Management – Hands-on involvement throughout the project and ordering cycle – from concept to fulfillment.
Personal Attention – An Account Executive or Customer Service Representative is always available to answer your questions or offer assistance – 800-552-4138.
“We are proud to be working with Comcast and will continue to do our best to maintain and grow our relationship.”
For more information contact:
Lucille S. DeFrancesco
Business Development Manager
100 Penn Square East, 11th Floor
Philadelphia, PA 19107
Phone: 215-979-770
FAX: 800-577-8963